June 2005 www.quaysoftware.co.uk
 

This update focuses on business continuity management and backing up your data.

Additional features include specialised training courses, Financial Express fund data and Electronic Valuations.

Look out for the Spring edition of the quarterly newsletter, which will be winging it’s way in the post to you.

We would like to welcome Jay to the Quay team as our new receptionist and congratulations to Amy who has been promoted to the helpdesk team.

Thank you for confirming the appropriate email addresses for the different departments at Quay. If you wish to amend the details we hold for you, please email new details to:

customercare@quaysoftware.co.uk

 
 

In conjunction with The Outsourced Marketing Department we are running courses dedicated to developing your own marketing plans and strategies drawing from their experience. You will then see how to utilise CCD to achieve these.

 


The first dates available are 19th July 2005 and 18th August 2005. Please contact: Training@Quaysoftware.co.uk for further details.

 


Are you getting the most from your system? Our Advanced Administration course could be just the answer.

This course shows you how to utilise the full capacity of CCD and focuses on areas such as Marketing, Electronic Valuations, Client Servicing and more.

Click here for the full course agenda

 
Our next available course dates are 29th June 2005 and 14th July 2005 but please book early as these courses are filling quickly.
 


Nearly one in five businesses suffer a major disruption every year. Damage from fire, flooding following a ruptured water main, power disruption from a workman cutting through a cable or an IT breakdown, to name just a few. How quickly you get back to "business as usual" depends on how effectively you create and put into action a business continuity management (BCM) plan.

As part of its work to promote financial continuity, the FSA says it is likely to concentrate on three aspects in the member firms it regulates:

a) back-up facilities
b) greater transparency about the facilities offered by external BCM providers
c) the adequacy of BCM arrangements in the event of serious firm disruption

Click here for full article and details

     
Although most people understand the need to back up their files, they rarely consider the importance of keeping copies in suitable remote locations until it’s too late.

Depositit backs up over 3 million files every single day and is trusted globally by Departments of Government, Security Forces, Regional Police Headquarters, IT Consultants, Financial Services Companies, Legal Firms, Advertising Agencies, Educational Departments and many other companies.

Read more: http://www.depositit.com/download/Data%20Protection%20Strategy.pdf

Packages available: http://www.depositit.com/quay




Easy access to Fund Data

You now have the ability to see a full listing of the funds available from Financial Express.

Life and pension, unit trusts, OEICS and offshore funds are all listed. Also, you have the flexibility to view fund managers alphabetically or select the specific fund manager you are looking for.

The fund list is available via:

http://webfund5.financialexpress.net/cobrand/fundlistings.wsp?clientid=quaysoftware

 


Electronic valuations

The new guides for implementation and sign up procedures to run Contract Enquiry effectively are now available.

Please click here to download them.

 

Client Care Desktop version 3.2 is currently in release. If you have not yet upgraded and would like more details, please see the new features at:

http://www.quaysoftware.co.uk/News/

If you wish to upgrade to the latest version, please email us at:

upgrades@quaysoftware.co.uk.


Insight to Quay Personnel...

Each month we are going to profile a member of our staff to enable you to get to know our team at Quay.

Please click here to view this month's profile.

     
 


Quay Software Solutions Ltd

Thorley Wash Business Centre
Thorley Wash, Bishop's Stortford, Hertfordshire, CM23 4AT

Tel: 01279 756 060
Fax: 01279 659 748
Web: www.quaysoftware.co.uk

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