Webline and Quay Software Announce Two-Way Integration
Quay users also now have access to Webline at no extra cost
Webline and Quay Software, both part of the Capita Group plc, have announced the first stage completion of their planned integration – which also marks an important milestone in the Capita Enabler programme. Quay Software's client management technology and Webline's quote and apply portal will be connected, allowing information to be freely exchanged in both directions between the two platforms. An added benefit of the integration is a newly announced commercial model which not only benefits Quay's user base in terms of improved data integration, but also provides the use of Webline's market leading portal capabilities at no extra cost to the Quay licence fee. This stage of integration, which is now live and part of Client Care Desktop 3.3.2, will allow Quay and Webline's 20,000 users to swiftly move between systems, automatically importing quote and application data from one system to the other, greatly reducing the need to manually input large amounts of data when applying for products, speeding up the time it takes to write new business, and lowering overall costs. The integration also creates a compliance-friendly environment for the adviser. As the FSA moves towards compulsory electronic reporting, automated audit trails become ever more important. With the automated data feeds in place, advisers will be able to concentrate on what they do well – the advising side of the business, with the knowledge that meeting regulatory requirements will be a less onerous task. Paul Holland, Chairman of Webline, commented: “This is another major advancement which will increase operational efficiency within the industry – our experience shows that for every 100 items of data that have to be entered when advisers apply for a specific product, approximately 60 of them can be completed directly from the back office. With this latest integration using Webline's open architecture, advisers no longer have to keep re-keying data every time they ask for a quotation, as they can just upload the existing information directly into the applications. “In addition, Quay users have full access to Webline at no extra cost, therefore implementing and utilising this integration becomes an easy decision for an adviser to take.” Roland Rawicz-Szczerbo, Director, Quay Software, commented: “Together, we are pushing the industry towards greater efficiencies, cost savings and automation. This integration is a major leap towards equipping advisers with the tools to gain control of their business and generating new opportunities. We want Capita Enabler to help create organizations that will still be thriving in 10 or 20 years time. With such sophisticated technology we will be able to help intermediaries boost their company's profits which will see the value of their businesses rocket. This obviously helps them prepare for the long-term and helps with any exit strategy they may be planning.” Capita Enabler, an initiative that will deliver the fully e-enabled advisor desktop for which the industry has long been waiting, will revolutionise the adviser market with complete straight through processing for providers and intermediaries. Ultimately, a client's entire financial portfolio will be able to be viewed, analysed and managed on the desktop. Together with Webline and Quay Software's cutting-edge technology, and because of its own unrivalled presence in the financial services outsourcing market, Capita is uniquely placed to deliver real change to the industry. Webline and Quay already link up with 33 providers. Further developments on the Capita Enabler programme will focus on adding an even greater range of products and providers, the next stage of which is due to be completed by the end of the year. Graham Coxell, CEO, Capita Enabler concluded: “Capita Enabler will make the Holy Grail of straight through processing a reality – benefiting advisers, distributors and providers alike. It will allow a hugely exciting shift to a new model where consumers receive on-going advice and guidance, advisers will be able to build valuable businesses, and providers retain value by offering choice to meet consumer needs. This integration is a firm milestone in delivering that reality.” ENDS For further information, please contact: Chantal Heckford/ Sarah Webster/ James Terry Lansons Communications 020 7294 3630/36/47 Chantalh@lansons.com, sarahlw@lansons.com, jamest@lansons.com Notes to Editors: 1. The Capita Group Plc is the
|