There are many businesses that prefer to run their own in house
training sessions as it enables them to keep control of this to
provide ‘top-up’ training as and when it is required
without having to pay for more sessions.
There are two important factors with training:
Understanding the subject
Possessing the required soft skills to be an effective trainer
This is a 10 day course (run over a one month period). The first
4 days are soft skills training days. The last 6 days are spent
understanding the scope of the system and understanding some of
the things it is important to explain to delegates when training
the various areas of the system. The course can be broken down as
below:
Soft Skills Training
Day 1
Training Theory, Questioning
and Listening
Day 2
The Training Room; Use of Visual
Aids; Preparation for Training; Body Language; Handling difficult
learners.
There will be homework
for the delegates following this session – they need to
prepare a 15 minute training session on a subject of their choice
using the techniques they have been learning.
Day 3
Understanding how Feedback Works;
Presentations including feedback session
There will be homework for the delegates
following this session – they need to prepare a 15 minute
training session on a subject of their choice using the techniques
they have been learning.
Day 4
Updated Presentations and feedback;
How to get ready for a training event; Session planning; Self
evaluation and evaluation forms.
System Knowledge
Day 1
Getting Started Day 1
Day 2
Getting Started Day 2
Day 3
Knowledge Builder
Day 4
Financial Planning Tools
Day 5
Commission and Fees including commission
EDI (cut down sessions)
Day 6
Compliance (cut down) – half day
(am) / Group Schemes (cut down) – half day (pm)
To learn how Quay Software can help your business, call 01279
756 080
Helpdesk: 01279 756 061
Fax: 01279 659 748
Part of The Capita Group plc www.capita.co.uk
Capita Financial Software Limited is registered in England No. 3136234.
Registered Office: The Registry, 34, Beckenham Road, Beckenham, Kent
BR3 4TU