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Specialist Training Courses

Train the Trainer - 10 day course

There are many businesses that prefer to run their own in house training sessions as it enables them to keep control of this to provide ‘top-up’ training as and when it is required without having to pay for more sessions.

There are two important factors with training:

  • Understanding the subject
  • Possessing the required soft skills to be an effective trainer

This is a 10 day course (run over a one month period). The first 4 days are soft skills training days. The last 6 days are spent understanding the scope of the system and understanding some of the things it is important to explain to delegates when training the various areas of the system. The course can be broken down as below:


Soft Skills Training

Day 1 Training Theory, Questioning and Listening
Day 2 The Training Room; Use of Visual Aids; Preparation for Training; Body Language; Handling difficult learners.

There will be homework for the delegates following this session – they need to prepare a 15 minute training session on a subject of their choice using the techniques they have been learning.

Day 3 Understanding how Feedback Works; Presentations including feedback session

There will be homework for the delegates following this session – they need to prepare a 15 minute training session on a subject of their choice using the techniques they have been learning.


Day 4 Updated Presentations and feedback; How to get ready for a training event; Session planning; Self evaluation and evaluation forms.

System Knowledge

Day 1 Getting Started Day 1
Day 2 Getting Started Day 2
Day 3 Knowledge Builder
Day 4 Financial Planning Tools
Day 5 Commission and Fees including commission EDI (cut down sessions)
Day 6

Compliance (cut down) – half day (am) / Group Schemes (cut down) – half day (pm)

 

 

 

To learn how Quay Software can help your business, call 01279 756 080

Helpdesk: 01279 756 061
Fax: 01279 659 748