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Case study

Case study: Save £100,000 per annum in postage and printing costs

Communication throughout your business can be a highly expensive and time-inefficient.

A recent case study in the use of a secure Extranet with which to manage member communication demonstrated a saving of over £100,000 per annum in postage and printing costs alone. This validates the use of an Extranet, but the question is how to develop and maintain the content of the site. Ideally, content should be managed by people who are empowered by virtue of their management of domains of the business and because of their knowledge of what needs to be communicated and NOT because of their technical ability to author website pages.

That is exactly what the Quay Web-Builder has been designed to achieve.

Falcon extranet

As part of a drive to improve communication and to be as technologically efficient as possible, the Falcon Group has introduced an extranet or ‘members only website’ with the help of Quay Software Solutions.

The Falcon Extranet has many advantages

“It is very simple to operate, offers superb functionality and is such a cost-efficient communications tool that we expect it to pay for itself in time, postage and printing within the first 6-9 months.

What we now have is a massively efficient communications tool. The extranet hosts a library of information including training manuals, company forms, Fact finds and supplementary questionnaires.

When new legal/compliance or any other important information needs to be sent to members, we simply post a global email to them.

It’s an end to the ‘paper nightmare’ that we used to experience and we’re expecting to slash our annual postage bill which previously amounted to £100,000 per annum. What’s more, the feedback from our members is extremely positive.

We have appreciated Quay’s approach of developing these things incrementally. This means that we get our advisers comfortable with one innovation at a time and that they know their way around the technology before we introduce the client database.”

Julian Telling
Group Director

 

 

To learn how Quay Software can help your business, call 01279 756 080

Helpdesk: 01279 756 061
Fax: 01279 659 748
 


Part of The Capita Group plc www.capita.co.uk
Capita Financial Software Limited is registered in England No. 3136234.
Registered Office: The Registry, 34, Beckenham Road, Beckenham, Kent BR3 4TU